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| WikiPedia definition of "customer" |
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A customer refers to individuals or households that purchase goods and services generated within the economy. The word historically derives from "custom," meaning "habit"; a ...
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Customer relationship management (CRM) is a term applied to processes implemented by a company to handle its contact with its customers. CRM software is used to support these ...
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Customer service (also known as Client Service) is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002) [1], “ Customer ...
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Customer Focus, Inc. is a management consulting firm specializing in corporate Training & Development. As the need for corporate training has grown, so has the company. Customer ...
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Customer", produced by Carvin & Ivan, is the second single from singer Raheem DeVaughn 's from his album Love Behind the Melody. It is also Raheem's most popular single & highest ...
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This entry is an element of the Method Engineering Encyclopedia of the Utrecht University.
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Customer satisfaction, a business term, is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance ...
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Customer Equity is the Net Present Value of a customer from the perspective of a supplier. It can - and should - also include customer goodwill that is normally not expressed in ...
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Customer profitability (CP) is the difference between the revenues earned from and the costs associated with the customer relationship in a specified period.
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BT's Customer Service System (CSS) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in ...
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